Your new delivery experience.

You will now be getting improved, smarter, weather resistant delivery boxes.

It’s all recyclable

Together we’re reducing our environmental impact and you no longer have to worry about your boxes being picked up – just reuse or dispose of the boxes in your normal recycling.

Kinela Delivery Box

New look delivery box

From 9 December 2019, your box has a new look and feel. No more bulky boxes that need to be picked up and end up in landfill – simply place in recycling or reuse!

Thermal Liner Kinela Box

New thermal liners

Your meals will stay safe and cool with new thermal liners. They are 100% recyclable – just deposit the liners at any RedCycle bin across Australia

New Gel Packs Kinela

New gel packs

Your meals will stay cool with two gel packs. They are non-toxic and recyclable. Simply dispose of gel contents as per the guidelines shown below.

How do I responsibly dispose of my new packaging?


Break up and put in your normal curbside recycling or reuse. Moving house? Use your box to pack your belongings.

Thermal Liner

Suitable for recycling at REDcycle bins in supermarkets across Australia. Visit for locations.

Ice Packs

To recycle the gel packs the gel needs to become a liquid. To turn the gel into a liquid, simply snip the corner of your gel pack, add a teaspoon of salt and shake the contents. Once liquid, you can pour the contents down the sink without blockages and the outer pouch can be recycled. Alternatively, you can empty the gel into your garden where it can help the soil retain water OR place back in the freezer and pop into your Kinela cooler bag to keep things cool when you’re on the go.

Frequently Asked Questions

Discover the inspiring ways Kinela has helped people reach their goals.

Learn more about your new delivery experience!

If you would like to receive more information, please click the button below or call our friendly team on 1800 572 096.

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Delivery Day and Time

Order Cut Off

Orders must be received by 5pm on Wednesday.

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